We provide reliable airport chauffeur services across multiple US locations. Our professional vehicles can pick you up or drop you off at your preferred location at any time while offering fair and competitive rates. We provide more than a traditional luxury taxi service, going the extra mile to deliver a comfortable and dependable chauffeured car service. Our team is available 24/7, and your call will be answered promptly.
Have there been any changes, delays, or cancellations to your travel plans? Please review the information below to understand what you can expect from us-
What if my flight is delayed or arrives early?
We continuously monitor your flight information so our drivers can be prepared for your arrival and minimize unnecessary waiting. Once your flight lands, our chauffeur will be ready to assist you with transportation to your destination. You can also enjoy the benefit of the first hour FREE for airport pickups in our primary markets. For locations outside the primary markets, applicable waiting charge policies may differ.
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For cancellations within US postcodes, you must notify us at least 2 hours before the scheduled pickup time. For customers traveling from outer areas, cancellation notice is required at least 5 hours in advance. Cancellations made within the required timeframe will be FREE OF COST and eligible for a full refund. Late cancellations may be subject to a charge of 50% of the estimated fare, along with any incurred expenses.What if I need to cancel my car service?
What if I'm late to meet my car at the airport?
You can travel with peace of mind knowing that the first 15 minutes of waiting time are provided free of charge. If you require additional waiting time beyond this period, applicable waiting charges will be added to your service.
What should I do if my flight is significantly delayed and I don't have new flight details?
Please contact us by email or phone and keep our team informed while you wait for your updated flight information. Once you receive the new flight details, share them with us so we can update your booking and make the necessary arrangements for your transportation.
What is your waiting policy at the airport?
Our airport waiting policy provides up to 60 minutes of waiting time after your flight has landed. After the complimentary waiting period has ended, an additional charge of $20 per hour will apply.
What happens if my flight is diverted?
If your flight is diverted or lands at a different airport, we will handle the existing car reservation according to our late cancellation policy, and applicable charges may apply. Depending on the circumstances, we may also assist with rescheduling another vehicle once you arrive at the correct airport.