Everything You Need to Know

You can quickly reserve your car service through the “Online Quotes & Reservations” page on our website or contact our customer support team directly. After receiving your reservation request, we will review the provided information and send you a confirmation with the details of your booking.

Your driver will meet you at the designated pickup location, and the meeting details will be confirmed in advance. Your email confirmation will include specific instructions about the meeting point, and the driver may also contact you to confirm your exact location. For airport pickups, we use your flight number to monitor your flight and help ensure your driver is ready when you arrive. We also track delays and adjust the driver's arrival time when necessary. Complimentary waiting time of 15-30 minutes is provided, after which applicable waiting fees may apply.

We provide a diverse selection of vehicles to accommodate individual passengers, small groups, and larger groups. You can visit the fleet section on our website to view the available vehicle options. With years of experience in the transportation industry, we understand how important reliable arrivals and departures are for every occasion. Our modern fleet includes SUVs, Ford Sprinter vehicles for 10 passengers, Mercedes-Benz Sprinter vehicles for 8 passengers, Lincoln Stretch vehicles for 12 passengers, and several other options.

We maintain a cancellation policy designed to provide flexibility and peace of mind for our customers. To cancel an existing reservation, please contact our customer support team. Cancellations for pickup services must generally be received at least two hours before the scheduled service time. Reservations for services in other locations may require cancellation notice between 4 and 24 hours in advance, depending on the type of service, including sedan, SUV, and bus reservations.